Frequently Asked Questions (FAQ)
General Questions
Q: Where is Glacier Peak Plumbing located and what areas do you serve?
A: Glacier Peak Plumbing is based in Snohomish County, WA. We proudly serve residential and commercial clients across the entire county, including Snohomish, Everett, Marysville, Bothell, Lynnwood, and surrounding communities.
Q: What are your main plumbing services?
A: Our core services include:
* Water Heater & Tankless Water Heater Installation, Repair, and Maintenance
* Repipe & Remodel Plumbing (Kitchens, Bathrooms, Whole-Home)
* General Plumbing Service Repairs
* Leak Detection & Repair
* Plumbing Fixture Installation & Repair (Faucets, Toilets, Sinks, Showers)
Q: Are you licensed, bonded, and insured?
A: Yes, Glacier Peak Plumbing is fully licensed, bonded, and insured in Washington State. Our plumbers are certified and highly trained, providing you with peace of mind.
Q: Do you offer emergency plumbing services?
A: We understand that plumbing emergencies don't always happen during business hours. Please contact us directly to inquire about our emergency service availability.
Q: How can I get a quote for plumbing work?
A: You can request a quote by calling us directly or filling out the contact form on our website. We'll schedule a convenient time to assess your needs and provide a detailed, transparent estimate.
Water Heaters (Traditional & Tankless)
Q: How often should I have my traditional water heater serviced?
A: We recommend having your traditional tank water heater flushed and inspected annually. This helps prevent sediment buildup, improves efficiency, and extends the lifespan of your unit.
Q: What are the benefits of a tankless water heater?
A: Tankless water heaters provide endless hot water on demand, are more energy-efficient (only heating water when needed), save space, and typically have a longer lifespan than traditional tank models.
Q: How do I know if I need a new water heater?
A: Signs that you might need a new water heater include:
* Lack of hot water or inconsistent temperatures.
* Rust-colored water.
* Loud noises (banging, rumbling) coming from the tank.
* Leaks around the base of the unit.
* The unit is more than 10-12 years old.
Q: Can you repair my existing water heater?
A: Our technicians are skilled in diagnosing and repairing a wide range of water heater issues. We'll always provide an honest assessment of whether repair or replacement is the most cost-effective solution.
Repiping & Remodel Plumbing
Q: When is a whole-home repipe necessary?
A: A whole-home repipe may be necessary if you're experiencing frequent leaks, low water pressure throughout your home, discolored water, or if your home has outdated or corroded piping materials (like old galvanized steel or polybutylene pipes).
Q: What plumbing services do you offer for kitchen and bathroom remodels?
A: For remodels, we handle all plumbing aspects, including:
* Relocating or installing new water lines and drain lines.
* Installing new sinks, faucets, toilets, showers, and bathtubs.
* Connecting dishwashers, ice makers, and other appliances.
* Ensuring all plumbing meets current Snohomish County codes.
Q: Do you help with permitting for remodel plumbing?
A: Yes, many repipe and significant remodel projects in Snohomish County require plumbing permits from the Snohomish County Planning and Development Services. We can advise you on the necessary permits and help ensure your project complies with all local codes.
Service & Leak Repair
Q: I have a leaky faucet. Is that something you can fix?
A: Absolutely! We repair all types of leaky faucets, running toilets, dripping showerheads, and other common plumbing issues. Addressing these quickly saves water and prevents more significant damage.
Q: How do you detect hidden water leaks?
A: We use specialized tools and techniques, including listening devices and thermal imaging, to accurately pinpoint the source of hidden leaks in walls, under slabs, or underground, minimizing damage during repair.
Q: What should I do if I suspect a slab leak?
A: If you suspect a slab leak (signs include warm spots on the floor, sudden spikes in water bills, or damp spots on carpet/flooring), it's crucial to shut off your main water supply if possible and call us immediately. Slab leaks can cause significant structural damage.
Plumbing Fixtures Questions
Q: Can you install plumbing fixtures I've purchased myself?
A: Yes, we are happy to install owner-supplied plumbing fixtures (faucets, toilets, sinks, showerheads, etc.), ensuring they are fitted correctly and function perfectly.
Q: Do you recommend specific brands of plumbing fixtures?
A: While we can install any brand you prefer, we can also offer recommendations based on our experience with durability, performance, and value.